Elements and Performance Criteria
- Prepare for on-the-job coaching.
- Coach colleagues on the job.
- Explain the overall purpose of coaching to colleague.
- Explain and demonstrate the specific skills to be coached.
- Communicate clearly any underpinning knowledge required and check colleague's understanding.
- Provide colleague with opportunity to practise the skill and ask questions.
- Provide feedback in a constructive and supportive manner.
- Follow up coaching.